Crappy Economy Means Change in Strategy

The economy is affecting everyone. But it’s also interesting to see how it is affecting my angel investing strategy.
Like all other investors, I sent out my own doom and gloom email to my companies. Here is mine:
——email——————–
Well, I should have been more closely following the blogs, but for some
reason missed this. Of course, you may have seen this already.
I am sure by now I am not the first investor to be telling you this. More
data from a presentation from Sequoia to its portfolio companies. Better
hunker down the long haul. This problem is now worldwide which means it
isn’t just a local US problem. Thanks to some of our once esteemed
financial firms, we’ve now taken down the system worldwide.
Early stage is the most risky. It’s where cash is very scarce, and you
don’t have revenues yet. The problem is the economy is going to be
harshest on all you guys because in a good economy, you may not have
problems.
Make the hard decisions now before you’re laying off people and in
survival mode. Extend your cash as long as you can and work as hard as
possible to get your metrics into a great place. VCs have cash to give,
but they will not give it to you if your metrics aren’t anywhere but
great.
Also, the more you can find revenue that is not advertising based, this is
a good thing. Over and over again, the forecasts for positive advertising
spending have turned out to be wrong.
Read on and see the embedded pres:
http://gigaom.com/2008/10/08/sequoia-rings-the-alarm-bell-silicon-valley-in-trouble/
http://gigaom.com/2008/10/09/what-startups-can-learn-from-sequoias-doomsday-warning/
Thanks for listening…Dave
——email——————–
The Sequoia deck was very enlightening and pretty much says it all. The world has changed; many early stage entrepreneurs are too young to have experienced as adults any economic cycles. I lived through the dot-com boom and bust cycle, and also the other one back in 1990 when the first Bush invaded Iraq. It’s a sobering thing to have done so.
During the 1990 downturn, I was working on a Master’s in Product Design at Stanford. I had completed a summer internship at Apple and managed to land a job continuing my work there, which allowed me to stay on as a full time employee and take a year off from school. The fall/winter of that same year, the US was into Iraq, beating back forces bent on invading Kuwait. Shortly thereafter, the economy goes downward. EVERY ONE of my fellow students in my Master’s program did not get a job for OVER 9 MONTHS after graduation the following June. I was incredibly ecstatic and thought myself super-lucky that I had a job, and one that didn’t lay me off thankfully.
During the dot-com bust, I was at Yahoo and we came through it with a stock that was down to 9 bucks and laying off 1000s of people. If you’ve ever laid off people, let me tell you it SUCKS. First there are all the planning meetings beforehand, behind closed doors to see who would be let go and who would stay. Then the big day comes; everyone is supposed to wait in their cube until the whole process is over. You just sit there and wait, in anxiety, wondering if you are going to be axed or not. When you go and get them, there is a mix of emotions: tears, fears, anger – you have to know how to deal with it all. This isn’t about the people anymore; the corporation exists to survive for itself, not for its people. The harsh reality is that we’re all expendable in corporate terms. No more IBMs with their plush retirement and pension plans, no more thanks for all the loyalty you’ve given the company for 30+ years. If you’re not part of the solution, you’re gone.
Personally I was also extremely lucky again. There were two things that pushed me through the dot-com bust in decent position. First, I was so freakin’ busy at Yahoo that I did not deploy my personal funds into any stocks. Thus, when the markets crashed in 2001, I was heavily in cash. Geez. A bit of laziness saves me from a superb drop in stock market value. Second, I told my broker that whatever funds I did deploy, I did not want to be in PC manufacturers, ie. Dell, HP, etc. I told them that these were now commodity products and that these guys were going to get killed at some point in the near future. Little did I know that during the dot-com crash, these guys took down the value of many a fund, and because I told my broker not to buy these stocks, I managed to keep my stock portfolio breaking even, whereas other portfolios were heavily invested in these companies which just tanked at that crash.
Freakin’ lucky bastard I am.
Now we’re in another downturn. It’s too early to tell what personal moves I’m going to make although I think about it every day and there is ongoing strategizing with my broker.
But it’s effect on one part of my portfolio strategy has been growing clearer. Angel investing at the early stage is inherently risky. But now, the economy is going to make certain strategies even more riskier, and this is compounded by the fact that further fund sources are going to be even more conservative and picky on which companies they invest in. This means that whereas great metrics alone may have gotten you your next round, now it’s not enough.
Early stage startups typically raise about a million. It lasts them for about a year. However, raising money in 2009 is going to be SUPER TOUGH.
Now my strategy has shifted to investing only in companies which are either generating revenue, or have businesses that naturally generate revenue from usage. That means no more exploratory forays into social networks or consumer companies that depend chiefly on advertising. As I said in my doom and gloom email, every positive forecast about advertising spending has turned out to be DEAD WRONG (kind of calls into question forecasting and research in general).
This economic downturn is a worldwide phenomenon now. All our economies are intertwined, and I’m sure many countries counting on the ol’ faithful US to prop up their own economies were slapped rudely in the face. Guess what. Build up your own economy and make it great. Depending on someone else to do it for you is not working!
But it also means that we’re going to take a long time to pull out of this. Early stage is super risky because we can’t give them enough to survive long enough to prove out certain types of business plans. Only the ones who are generating cash from the get-go are going to be the strongest. Everyone else has a greater chance than ever now that they will run out of money before they can prove out their biz models. We don’t know how long it will take to recover, and we don’t know if the bailout plan will affect things quickly or slowly.
So I’m really only investing in clear revenue producing startups now. It seems to be the only thing that reduces risk. By the way, since the economy is way down, it just happens to be a great time to invest since prices will be really low; you just have to have cash to deploy.

Tipjoy Helps With Hurricane Relief


A plug for a new company with a cool application and technology. A simple social gesture such as tipping hasn’t been explored much on the Internet. I think it’s an interesting area and filled with opportunity.
Check out their latest announcement and help with hurricane relief!

Follow On Innovation: Designer’s Dream or Nightmare?

This year’s Ycombinator did not disappoint me in seeing smart, young people crank out new business ideas. But I was struck by the number of repeated ideas in this class’s mix.
In past classes, Ycombinator participants came up with truly innovative ideas and prototypes to illustrate those ideas. They were really new and concepts that I had not seen before.
In this class, I saw many that were remakes of old ideas, either from previous Ycombinator classes or even just improvements on products/services that were already out in the marketplace. All of them were better though; their user experience was markedly better and most people agreed that the Ycombinator teams produced better versions of existing products.
It brings up the question of what I would call “follow on innovation,” which is to take an existing idea and make it better and then customers should adopt the new product because it’s better, faster, easier to use,….right?
One of my favorite business books is The Innovator’s Dilemma by Clayton Christensen. The book describes the classic case study of the hard drive industry. Established hard drive manufacturers would create one version of it, and either be unincentivized to innovate on the technology or miss seeing the opportunity of a smaller hard drive. Smaller more nimble incumbents would develop a faster, smaller hard drive while the established manufacturers missed the opportunity to develop the newer versions for fear of cannibalizing their existing business. This happened over and over again as hard drives got faster and decreased in size.
At each stage, the existing company would somehow miss the opportunity to jump into that new space. They would research and research and find that no customers would ever want smaller, faster hard drives. Their financials would always say that the new product versions would cannibalize their existing businesses and create harm to their companies. They were smart people doing the right thing and that right thing told them they should not innovate and that there was no proof in the innovation being good for their bottom lines. Their own analyses created an opportunity for new incumbents to enter the market and steal large amounts of share from entrenched, already-established companies.
Here we see follow on innovation clearly overtaking existing, established businesses. If it can happen in the hard drive industry, couldn’t it happen with one of these Ycombinator companies in the Internet?
In Digital Dreams: The Work of the Sony Design Center by Paul Kunkel, Sony’s Design Center looks at their products through a life cycle from “sunrise” to “sunset”. “Sunrise” is when the product is first introduced. The product is a completely new entrant to the marketplace. Competing products introduced into the marketplace from competitors compete on features and technology, and features are added until differentiation is no longer achievable through either features or technology. This is when the product starts crossing from “noon” to “sunset” and competing on design becomes ascendant.
Sony stops adding features as a main focus and starts creating new designs around the features and technology. Products are created in different forms and colors, appealing to every consumers’ taste in the way it looks and feels versus on features alone. According to the book, it is heaven for designers because now they are the important resource to which product teams must turn for further competition.
For Sony products like the Walkman, “sunrise” to “sunset” takes years, if not decades. Physical product development cycles usually take about 6 months to a year to complete back then; now they are faster given advances in manufacturing technology and the lack of need to innovate on basic technologies. Still, they take a long time to plan and build and for consumers to buy and experience and, ultimately, replace to try a new product. On the Internet, products and services move from “sunrise” to “sunset” in a matter of months. The pace of innovation is incredibly fast and a high percentage of the basic technologies enabling a product or service can be implemented very quickly. Products rapidly reach that point at which design and the user experience quickly becomes a differentiator between competing services who essentially accomplish the same thing.
In the beginning of an Internet product, engineers’ importance supercedes that of other disciplines. Basic technology must be developed, implemented, and tested. As other entrants emerge, they too develop similar technologies and then there are many competitors in a market where formerly there was only one.
As an internet product reaches “sunset”, the user experience becomes more important. Basic technologies have been developed and now you need to deliver the benefits of those technologies as easy as possible. Retention of users comes from clear, simple designs and hard-to-measure metrics like branding and emotional satisfaction from using one service over another. It’s the designers’ dream time because their discipline comes to the forefront for product development.
Or is it their nightmare?
It’s never as easy as saying that a great user experience is all you need, when other basic technologies have been developed, and all other things like marketing, funding, etc. are held equal. User experiences can be copied; they are near impossible to protect via patents. Branding can be mimicked. The more aggressive the design, the higher the risk that you attract some and alienate others. It also means that the more aggressive the design the more often you need to update the design because design can get dated and worn out.
And for early stage companies trying to enter into a market with entrenched competitors, you’re trying to build a better product through user experience alone. You probably do have a better user experience when compared to your competitors, but trying to unseat a gorilla in a marketplace because there is so much inertia in current users is incredibly tough without a lot of resources.
As a person with a design background, I am a big proponent of design and its importance to product teams. But in looking at some of this last Ycombinator’s products, I find myself wondering if a better user experience on top of a product that is already existing in the marketplace is good enough for it to compete and survive to grow to be a worthwhile sized business.
I intend on studying this further as I watch the current batch of Ycombinator companies and others attempt to gain market share through mainly innovation in design.

Time Messes with Memories: The Time Paradox by Philip Zimbardo and John Boyd

As I was interviewing my old Yahoo crew for material for my book, I was simultaneously asked to read and review a book by Philip Zimbardo and John Boyd called The Time Paradox: The New Psychology of Time That Will Change Your Life.
It was an amazing coincidence because as I was interviewing, I realized that in many instances, there were several versions of what happened for a given moment in Yahoo history. These views were colored by peoples’ opinions about the various players, the order in which they thought events happened, and also by their own role in the particular situation, and their significance and contribution. As I gathered the information, I saw small and large contradictions in the stories I got. What a predicament!
My aim is to present an objective view of events. I do not want this part of the book to be sensationalist, but rather an objective view of what transpired and what worked well and what didn’t work so well. I also have no desire to present anyone in a negative light, because a lot of them are my friends and I respect them and the fact that they gave me information, and also that we were all learning about how to do business in an industry that was very young.
Somehow, I’ll have to find a way to combine all this seemingly contradictory info and make it all work.
At the same time, I found insight in the book I was reviewing, The Time Paradox. This book is an amazing look at how humans people have perceived time throughout history and in different cultures. It talks through relevant research on peoples’ perceptions on time and how it affects their lives. It also talked about something really relevant to my situation, which is the fact that as time goes on, our memories get super muddied and unclear. Sometimes we remember stuff that happened in ways that didn’t happen. Sometimes we even remember stuff that really didn’t happen!
In my intro, I will definitely put a disclaimer there saying I did my best to bring together and document the events that happened between 4 and 13 years ago. I know there will be errors and sometimes disagreements as to who did what and when and who should be given credit for what thing.
If I decide to self-publish, then I will definitely be able to tighten up the facts if someone were to present me with sufficient evidence that what I published was inaccurate. In any case, I think this is something that any historian has to contend with and it has been an interesting discovery on my part as I research and try to write the historical section of my book.

Not Caring About Terms

This has happened to me several times now. I’ve found an amazing lack of caring when it comes to negotiating terms amongst supposedly experienced investors. This is both among angels and venture firms. It doesn’t happen every time, but it happens enough. I have also found that people who put the most money in have the most to lose, but yet don’t step up to lead a negotiation on terms.
Why would this happen even with seemingly experienced individuals who have put up a large sum of cash for investment? Here are some reasons I’ve seen:
1. There is inherent trust in the entrepreneur. This occurs most in rounds with family and friends. Experienced individuals who jump into these rounds may not negotiate over terms and just sign whatever paperwork comes their way, on the assumption that the entrepreneur won’t ever do anything to screw them.
2. Some investors have lots of money, but don’t have enough knowledge on financing terms and their future implications. In my own experience, the only way I have learned (and that learning is burned into me) is to have done lots of deals and continually do them. Most angels don’t invest that often and it’s easy to forget how terms can affect their investment.
3. Some investors simply don’t care. They just put money up for investment and they are totally passive, and are happy to be part of the deal and gain some sort of return later. They don’t care about the details at all.
With 3, I believe that even at large sums of money, and this can be upwards of 500k-1MM dollars, this still is a drop in the bucket for their entire holdings and thus can afford to not care about the details.
Also, I think that for many investors, they are just doing it as a hobby and they are not serious about it. Thus, their level of care drops considerably on the details.
4. I have also seen investors simply avoid confrontation. They don’t want to get into an argument over terms, so they don’t start.
5. Some investors don’t want to spend lawyer fees to deal with the terms. They don’t want to spend anything extra and just want it done.
6. There is also something more serious, which is that if you lead, you could take on extra liability in case something in the terms causes the entire deal to go sour at some point. I’ve heard of cases where you could get sued for that. So investors get cold feet and avoid leading.
On some deals, I have pushed back on the terms because they weren’t to my liking. I do that even when I go in at my very low investment level, and I am never large enough to be a traditional lead investor. Entrepreneurs often counter that their most experienced investor is OK with the terms and thus the terms must be acceptable. In fact, because the other investors have not spoken up, the terms get accepted by default.
I have to say that this is frustrating. I have met only one other investor who invests at my level and ALWAYS speaks up about the terms. Everyone else just follows whatever is happening and assumes someone else is dealing with the details.
The problem with the terms is that, unless a lead investor produces a term sheet, you’re almost always given a term sheet that is company friendly. It will always favor the company and provides zero protection for investors from negative events.
My message to entrepreneurs is this:
You’re probably doing the right thing from a negotiation standpoint in starting out with a document that favors you totally. But I would truly warn you against making the assumption that since an experienced investor(s) have reviewed it, that it is truly an acceptable document. As discussed before, there are myriad of reasons why an investor, or group of investors, are OK with what you produced. But bear in mind, that if you as an entrepreneur truly want to take care of your investors, then you should query your lawyer on why an investor might object to the terms set forth in the document that he gives you, so that you understand why we would have issues and the ramifications for us in the extreme cases.
By the way, a lawyer will ALWAYS produce documents that favor you initially. It’s their job. If they are being a proper lawyer they will always seek to protect you and the company first UNLESS you specifically ask for a document that is more balanced. Also, NOTHING IS STANDARD. No matter what anyone tells you, it’s true. In every deal I’ve worked on, the terms are always slightly different.
My message to investors:
First, following on the very last comment previous, NOTHING IS STANDARD. Don’t believe it if someone hands you a term sheet and they say it’s standard, in hopes that you will believe them and just accept it blindly. I’ve worked on many deals now and they are all different in small and large ways, with many of the entrepreneurs and their lawyers leading the discussion with “it’s standard”.
Second, hire a good lawyer and spend the money to have someone review the terms and explain to you the potential up and downsides of the terms. Too many horror stories abound where there was insufficient protection for investors and we’ve gotten squeezed out company ownership, cheating us of larger returns. As an early stage investor, we put up cash at the earliest stage and take the highest risk and it is my belief that we should be compensated for taking that risk early on. Without us, the entrepreneur would never have gotten anywhere.
Third, CARE ABOUT THE TERMS. Make sure someone good is negotiating on your behalf. Never assume that someone else is going to do it. If you’re unwilling to do the negotiation, then at least make sure that there is someone who will do the negotiation. READ THE TERMS. Understand their implications to you and your money.
Fourth, we’d all like to work off of trust and a handshake, but I’ve already seen how friends can turn on friends in a business situation. It happens way too much for my taste. Thus, if we have a trusting business relationship, then there should be no problem putting that down in the terms. Be alert for when an entrepreneur gets upset at you implying that their trust is not good enough because you want it written down – to me, it’s a sign of trouble. It’s a psychological tactic to get at your good, trusting nature so that you won’t require him to write it down. Don’t fall for that. Walk away from the deal.
Last, do not be afraid to speak up regarding the terms either to the entrepreneur or to the lead investor. It’s your money so take care of it! Besides, you never know if the entrepreneur might actually change something based on what you say; it’s happened twice to me now where I’m on great terms with the entrepreneur and just asked nicely if we could make a change, and they did it.

Betaworks in Recent News

Read about betaworks, the new business creation platform I’m involved with based in NYC:
TheDeal.com: Twitter acquires Summize, first exit for Betaworks
Twitter Inc. has indeed acquired New York conversation search engine startup Summize Inc., confirming a rumor that Tech Confidential had previously reported on. Terms are undisclosed….
Silicon Alley Insider: Betaworks Launches Bit.ly, A Smarter TinyURL
Launching today: Bit.ly, a new Web URL-shortening tool from NYC-based tech shop Betaworks. What is it? Like TinyURL, is.gd, and others, Bit.ly takes a long URL and makes it shorter, ideal for Twittering, emailing, IMing, whatever….
CenterNetworks: The Bit.ly Interview: “No Comment” on Twitter URL Switch and Yes, They Have a Business Plan
This morning I headed down to the Apple Soho neighborhood to meet with the team at Betaworks. I wanted to find out more about the URL shortener that’s apparently a tech blogger’s dream. The name of the URL shortener is bit.ly and bloggers including Marshall Kirkpatrick were in love with the tool like nothing else….
Silicon Alley Insider: Borthwick, Betaworks, and the Search for the Incubator Holy Grail
Since time immemorial (late 1990s), venture capitalists and entrepreneurs have sought the Holy Grail of start-up value creation: the perfect “incubator” model. This hypothetical wealth machine lies somewhere between “venture capital firm” and “operating company,” combining the best attributes of each….
TheDeal.com: Betaworks under the microscope
Betaworks might be the most influential early-stage investment firm no one’s ever heard of. If it’s take on Web 2.0 is right, that’s sure to change. Tech Confidential takes an in-depth look at the innovative New York firm and the business model co-founders John Borthwick (pictured) and Andrew Weissman are experimenting with….

FANLIB® TAPPED AS INTERACTIVE EMMY® AWARD FINALIST

Los Angeles, CA (July 17, 2008) — FanLib®, the People Powered Entertainment™ company, has been recognized as a Finalist for the 2007-2008 PRIMETIME INTERACTIVE EMMY AWARD along with Showtime Networks, OurChart.com and Electric Sheep for its work on Showtime’s interactive programs for the hit drama, THE L WORD. The honor was announced today at the Academy of Television Arts & Sciences in Los Angeles.
FanLib and OurChart.com’s “You Write It” event invited fans to re-imagine a scene from previous seasons of THE L WORD. Fans rated the submissions and a team of judges headed by series creator and executive producer Ilene Chaiken chose 10 finalists. One Grand Prize Winner, Molly Fisher, was selected and her experience as the winner was chronicled in a series of short videos that aired online and on-air. This groundbreaking program culminated with Molly’s scene, entitled “Is She, or Isn’t She,” being produced as part of an episode of THE L WORD that aired in January 2008.
“The ‘You Write It’ event realized the vision of seeing fan stories incorporated into Hollywood productions for the first time,” said Chris M. Williams, co-founder and CEO of FanLib. “I’m thrilled to see the Academy taking interactivity so seriously, and proud to share this honor with Showtime and OurChart who have been outstanding partners throughout this exciting process.”
The first episode of the online series chronicling Molly’s winning adventure can be seen at the below web page:
http://nohiatus.fanlib.com/archives/298
About FanLib
FanLib, Inc. is the People Powered Entertainment® company. Since 2003, FanLib has been producing participatory online events that bring fans together with well-known writers, publishers, and media companies including CBS Interactive, Showtime Networks, Simon & Schuster, Warner Bros. and HarperCollins. FanLib, Inc. is a private, venture-funded company based in Los Angeles.